COVID-19 FAQ's and Rebooking Information

Announcement

The D&SNGRR is excited to announce WE ARE OPENING June 23rd for the summer season. We are offering modified services, limiting guest capacity as well as implementing enhanced safety procedures in order to improve both employee and guest safety.  

D&SNG remains committed to the health and safety of our guests, employees, partners, and local community. Working closely with regulatory agencies and the state of Colorado, we will begin the Summer season with altered services starting June 23rd through August 15th or longer, depending on COVID-19 restrictions. We will be running steam and diesel services departing from our Rockwood Depot to Cascade Canyon roundtrip Tuesday through Saturday. Due to restrictions, trains will not run to Silverton through August 15th or until otherwise communicated.

Steam services will depart at 9AM and 12:15PM with Standard Class enclosed Coach ($81 Adults 12+, $57 Children 4-11) or open-air Gondola ($86 Adult, $62 Child) seating. Diesel services will depart at 9AM after the steam train with Standard Class enclosed Coach ($70 Adult, $40 Child) or open-air Gondola  ($75 Adult, $45 Child) seating. Guests with current reservations are being given the opportunity to rebook prior to services being opened to the public. Customers are advised to send an email to [email protected] with the date, time, steam or diesel service, and Coach or Gondola seating preferred for rebooking and we will send reconfirmation when processed.

Customers may call to rebook Monday-Friday 8a-4:30p by phone, please note longer hold times are expected. Customers not interested in rebooking will receive a FULL REFUND AUTOMATICALLY in the coming days and do not need to contact us to cancel, you should see refunds on your credit card in about 10 business days.

We apologize for any inconvenience and ask for your understanding and patience during this challenging time. The D&SNG is making every effort to return to a full operating service; however remains committed to ensuring the health and well being of our patrons and community.

For more information about train operations, cancellation of reservations and re-booking information,

please call 970-247-2733.