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Important Information

For best availability on any excursion, please make your reservation early! You will receive a confirmation when your reservation is made online or by phone. Please bring your confirmation number with you to claim your tickets at the depot. Tickets should be picked up the evening before your train trip. Passengers must be seated on the train 30 minutes prior to departure or seats may be released to waiting passengers. No-shows are not refundable.

Cancellation Fees: $14 per adult -- $7 per child. No refund within 48 hours of train trip.

Change Fee: $6 per seat to change date, departure time, or car.

Please Note: All seats are assigned.

Special Needs: The D&SNGRR offers a train car with wheelchair accessible restroom, lift service, and a spacious interior. Any special needs should be communicated with a reservation agent at the time of booking. The only animals allowed onboard the train are service animals.

Preparing for the Ride: Because of the changing mountain climate and the increase in elevation from Durango to Silverton, we strongly encourage you to dress in layers of clothing.  Sunglasses are highly recommended to protect eyes from possible cinders in the air. Safety glasses are available for purchase in the gift shops and onboard the train.

Fares and schedules subject to change without notice.

Credit cards will be charged at the time of reservation. In the case of invalid or declined credit cards, you will be contacted to arrange alternate payment. The reservation will be held for up to two weeks. If no arrangements are made, the reservation will be cancelled. All tickets will be held at the depot for pick up. You are encouraged to pick up your tickets the day prior to your train trip. Final boarding is 30 minutes prior to departure

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