Summer Train Survey - Official Durango & Silverton Narrow Gauge Railroad Train

Ride With Us
Packages
Events
Groups
Explore
Blog
About Us
Gift Shop
- Cart
- Books & DVDs
- Children's Apparel
- Clothing
- Featured Items
- Glassware & Mugs
- Hats
- Holiday
- Polar Express
- Souvenirs
- Toys

Contact Us

Ride With Us
Packages
Events
Groups
Explore
Blog
About Us
Gift Shop
- Cart
- Books & DVDs
- Children's Apparel
- Clothing
- Featured Items
- Glassware & Mugs
- Hats
- Holiday
- Polar Express
- Souvenirs
- Toys

Step 1 of 4

25%

Summer Train Survey 2023
1. Contact Information

we do not sell your information
First name*
Last name*
Email*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
2. Gender*
- Male
- Female
- Prefer not to answer
3. What is the size of your party?*
- 2 or fewer
- 3
- 4
- 5
- 6
- More than 6

4. What type of locomotive powered your train?*
- Steam
- Diesel
- Don’t recall
5. What type of locomotive would you prefer power your train?*
- Steam
- Diesel
- No preference
6. Have you joined us for a ride on the Durango & Silverton Train previously?*
- Yes
- No
7. If so, what excursion or event did you attend?
- Summer
- Fall
- Winter
- Spring
- PEX
- Brew
- Wine
8. How likely are you to recommend the D&S Train to friends and family?*
- 0
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
0 - Not at all likely 10 - Extremely likely
Hidden
NPS Status Summer Train Detractor
Hidden
NPS Status Summer Train Passive
Hidden
NPS Status Summer Train Promoter
9. What criteria were you considering when you gave this score?

10. How did you hear about the Durango & Silverton Train? (Select all that apply)*
- Word-of-mouth
- Train Website
- Online Ad
- Instagram
- Facebook
- TikTok
- Train Email Newsletter
- Affiliate Website
- Colorado State Tourism Guide
- Poster or Rack Card
- Newspaper or Magazine
- TV
- Radio
- Billboard/Banner
- Other
11. How did you book your tickets?*
- Online
- Phone
- In Person
- Through a Third Party
- As a Package
- Other
If other please specify.
12. How long before your excursion did you book your tickets?*
- Day of excursion
- Within a week of excursion
- 1-2 weeks prior to excursion
- 3-4 weeks prior to excursion
- More than a month prior to excursion

How do you rate the following?

1 Being Poor, 5 Being Excellent.
13. Please rate the ease of your booking experience.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
14. Please rate the cleanliness of the facilities and train at this event.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
15. Please rate your overall experience with the train staff.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
16. Please rate your satisfaction with onboard concession selection.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
17. Please rate your satisfaction with the boxed lunches*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
18. Are there any suggestions/comments you would like to offer about concessions selections or service?
19. Are there any other suggestions/comments you would like to offer regarding your Durango & Silverton Train experience?
20: If you are interested in learning more about future excursions and/or events at the Durango & Silverton Narrow Gauge Railroad or other American Heritage Railways properties:
Please check all that apply:
- Durango & Silverton Narrow Gauge Railroad
- Great Smoky Mountain Railroad
- Old Tucson
Hidden
Newsletter list
Hidden
Survey Submitted
CAPTCHA

Δ

"*" indicates required fields

Sign Up To Receive Our Emails

Hop aboard to be the first to hear about upcoming events, specials, and train news.

Email*

Name*

First Last

CAPTCHA

Δ

American Heritage Railways

Durango Silverton Narrow Gauge Railroad

Great Smoky Mountains Railroad

Rail Events Incorporated

Old Tucson

Grand Imperial Hotel

© Durango & Silverton Narrow Gauge Railroad. All rights reserved.
Privacy Policy

Site developed by Agency Tourism Marketing

Questions? Feedback?Olark live chat software