Summer Train Survey - Official Durango & Silverton Narrow Gauge Railroad Train

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Contact Us

Ride With Us
Packages
Events
Groups
Explore
Blog
About Us
Gift Shop
- Cart
- Books & DVDs
- Children's Apparel
- Clothing
- Featured Items
- Glassware & Mugs
- Hats
- Holiday
- Polar Express
- Souvenirs
- Toys

Step 1 of 4

25%

Summer Train Survey
1. Contact Information

we do not sell your information
First name*
Last name*
Email*
Address*
Street Address Address Line 2 City State ZIP Code
2. Gender*
- Male
- Female
- Prefer not to answer
3. What is the size of your party?*
- 2 or fewer
- 3
- 4
- 5
- 6
- More than 6

4. What type of locomotive powered your train?*
- Steam
- Diesel
- Don’t recall
5. What type of locomotive would you prefer power your train?*
- Steam
- Diesel
- No preference
6. Have you joined us for a ride on the Durango & Silverton Train previously?*
- Yes
- No
7. If so, what excursion or event did you attend?
- Summer
- Fall
- Winter
- Spring
- PEX
- Brew
- Wine
8. How likely are you to recommend the D&S Train to friends and family?*
- 0
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
0 - Not at all likely 10 - Extremely likely
Hidden
NPS Status Summer Train Detractor
Hidden
NPS Status Summer Train Passive
Hidden
NPS Status Summer Train Promoter
9. What criteria were you considering when you gave this score?

10. How did you hear about the Durango & Silverton Train? (Select all that apply)*
- Word-of-mouth
- TV
- Radio
- Facebook
- Instagram
- Online Ad
- Train Email Newsletter
- Train Website
- Poster or Rack Card
- Newspaper or Magazine
- Billboard/Banner
- Colorado Tourism Office
11. How did you book your tickets?*
- Online
- Phone
- In Person
- Through a Third Party
- As a Package
- Other
If other please specify.
12. How long before your excursion did you book your tickets?*
- Day of excursion
- Within a week of excursion
- 1-2 weeks prior to excursion
- 3-4 weeks prior to excursion
- More than a month prior to excursion

How do you rate the following?

1 Being Poor, 5 Being Excellent.
13. Please rate the ease of your booking experience.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
14. Please rate the cleanliness of the facilities and train at this event.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
15. Please rate your overall experience with the train staff.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
16. Please rate your satisfaction with onboard concession selection.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
17. Please rate your satisfaction with the boxed lunches*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
18. Are there any suggestions/comments you would like to offer about concessions selections or service?
19. Are there any other suggestions/comments you would like to offer regarding your Durango & Silverton Train experience?
20. Are you interested in learning more about future excursions and events at the Durango & Silverton Narrow Gauge Railroad?
Click yes to sign up for our newsletter
- Yes
- No
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