Summer Train Survey - Official Durango & Silverton Narrow Gauge Railroad Train

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Contact Us

Ride With Us
Packages
Events
Groups
Explore
Blog
About Us
Gift Shop
- Cart
- Books & DVDs
- Children's Apparel
- Clothing
- Featured Items
- Glassware & Mugs
- Hats
- Holiday
- Polar Express
- Souvenirs
- Toys

Step 1 of 4

25%

Summer Train Survey
1. Contact Information

we do not sell your information
First name*
Last name*
Email*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
2. Gender*
- Male
- Female
- Prefer not to answer
3. What is the size of your party?*
- 2 or fewer
- 3
- 4
- 5
- 6
- More than 6

4. What type of locomotive powered your train?*
- Steam
- Diesel
- Don’t recall
5. What type of locomotive would you prefer power your train?*
- Steam
- Diesel
- No preference
6. Have you joined us for a ride on the Durango & Silverton Train previously?*
- Yes
- No
7. If so, what excursion or event did you attend?
- Summer
- Fall
- Winter
- Spring
- PEX
- Brew
- Wine
8. How likely are you to recommend the D&S Train to friends and family?*
- 0
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
0 - Not at all likely 10 - Extremely likely
Hidden
NPS Status Summer Train Detractor
Hidden
NPS Status Summer Train Passive
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NPS Status Summer Train Promoter
9. What criteria were you considering when you gave this score?

10. How did you hear about the Durango & Silverton Train? (Select all that apply)*
- Word-of-mouth
- TV
- Radio
- Facebook
- Instagram
- Online Ad
- Train Email Newsletter
- Train Website
- Poster or Rack Card
- Newspaper or Magazine
- Billboard/Banner
- Colorado Tourism Office
11. How did you book your tickets?*
- Online
- Phone
- In Person
- Through a Third Party
- As a Package
- Other
If other please specify.
12. How long before your excursion did you book your tickets?*
- Day of excursion
- Within a week of excursion
- 1-2 weeks prior to excursion
- 3-4 weeks prior to excursion
- More than a month prior to excursion

How do you rate the following?

1 Being Poor, 5 Being Excellent.
13. Please rate the ease of your booking experience.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
14. Please rate the cleanliness of the facilities and train at this event.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
15. Please rate your overall experience with the train staff.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
16. Please rate your satisfaction with onboard concession selection.*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
17. Please rate your satisfaction with the boxed lunches*
Poor Excellent
- 1
- 2
- 3
- 4
- 5
- Did not Partake
18. Are there any suggestions/comments you would like to offer about concessions selections or service?
19. Are there any other suggestions/comments you would like to offer regarding your Durango & Silverton Train experience?
20. Are you interested in learning more about future excursions and events at the Durango & Silverton Narrow Gauge Railroad?
Click yes to sign up for our newsletter
- Yes
- No
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